Returns & Exchanges

At Alpkit, we want you to be fully satisfied with your outdoor gear and apparel, which is why we offer a 123-day return window for any unused items in their original packaging. Whether it is a sizing issue or a change of heart, our streamlined process ensures a quick resolution so you can get back to your adventures.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack the gear in its original packaging, ensuring all tags are attached and the items are in a clean, sellable condition.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your package.

• 4.
  Drop Off and Track

  Take your parcel to the nearest authorized drop-off point and keep your receipt; we will process your refund or exchange within 7 business days of receipt.