Frequently Asked Questions
Everything you need to know about our outdoor technical apparel and gear.
How long does shipping take and what are the costs?
We offer standard shipping within 3-5 working days and next-day delivery options. Shipping is free on all orders over $50.
What is your return policy for apparel?
We offer a 123-day return policy. Items must be in their original condition with tags attached to be eligible for a full refund.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring your chest, waist, and hips to ensure the best technical fit.
Are your products covered by a warranty?
Yes, all Alpkit products come with the Alpine Bond, which covers manufacturing defects for the reasonable lifetime of the product.
How should I care for my technical waterproof clothing?
We recommend washing with a technical cleaner like Nikwax and tumble drying on low heat to reactivate the Durable Water Repellent (DWR) coating.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International delivery times and customs fees vary depending on your specific location.